IT Support Engineer – SLA‑Driven Tech & Security

Company: wavenet
Apply for the IT Support Engineer – SLA‑Driven Tech & Security
Location: Sevenoaks
Job Description:

Wavenet is seeking a proactive Support Engineer to be the primary contact for client issues, delivering high-quality technical support across desktops, servers, networking, and cloud services. You will troubleshoot incidents, ensure resolutions within SLA, and contribute to continuous service improvements while maintaining excellent communication with customers.

The role emphasizes end-to-end ticket ownership, collaboration with peers and vendors, and detailed documentation to support rapid and

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Posted: October 18th, 2026