Confidential in Manchester is seeking a Hybrid Customer Care Advisor to join a fast-growing fashion and e-commerce brand. The role focuses on delivering an exceptional customer experience across email and live interactions.
You will handle refunds, track orders, respond to product inquiries, and maintain high satisfaction while meeting SLAs. The position offers Monday–Friday hours, 9am-5pm, and hybrid working with 2/3 days in the office.
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