Retail Security & Customer Experience Lead

Ward Security is seeking an experienced Elite Support Officer to join a busy retail shopping centre in Gillingham. You will maintain a visible security presence, assist shoppers and staff, control access points and respond to incidents with professionalism.

The ideal candidate holds a frontline SIA licence and CCTV licence, has at least one year of corporate security experience, and excels in customer service, communication and presentation. Availability across seven days is required.

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