Customer & IT Support Analyst for SaaS Workspaces

Smart Spaces is seeking a friendly Support Analyst to blend customer-facing support for our workplace App and CMS with day-to-day IT assistance for colleagues. The role is split ~60% customer support and ~40% internal IT, offering training and growth in a fast-paced Prop Tech environment.

You will troubleshoot issues, create guides, support onboarding, and monitor systems to ensure a seamless experience for customers and teammates alike.

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