Prescription Clerk – Newport Health Centre & Cowes Medical Centre
The closing date is 30 October 2026
Job summary
2 Positions available
Full time- M-F (Part Time/ flexible hours applications considered)
We are looking for motivated individuals with excellent interpersonal & communication skills to join our Prescription teams across Newport Health Centre & Cowes Medical Centre. Previous experience in an NHS clinical setting is preferred but not essential. The relevant training will be provided.
Whilst we work in a fast paced environment, full training and a structured induction will be provided.
This is an exciting opportunity to join our practice following the recent merger of two established GP surgeries. As we continue our journey to bring our teams together, we are focused on creating a unified approach to working, sharing expertise, and aligning processes to deliver the highest standards of patient care.
Our Prescription teams plays a vital role in supporting our patient population, ensuring the safe, accurate, and timely processing of prescriptions. As part of our ongoing integration, this role offers the opportunity to contribute to the development of streamlined working, helping to shape a collaborative and efficient service across both practices.
If you are passionate about delivering excellent patient service, enjoy working as part of a supportive team, and would like to be involved in a period of positive change and development, we would love to hear from you.
Main duties of the job
Main duties and key responsibilities
To process repeat medication requests using the surgery protocols and standard operating procedures (SOP)
Action repeat medication requests received via patients and pharmacies in paper format throughout the day
Collect the paper repeat prescription requests from the post box and reception regularly throughout the day.
Action repeat medication requests received via SystmOne online services throughout the day.
Action repeat medication requests received via email format from pharmacies throughout the day
Liaise with patients and chemists regarding queries and requests.
Liaise with hospital teams where relevant when actioning medication changes according to discharge summaries or hospital letters
Record medication hospital only drugs correctly as per protocols
Ensure repeat medication is issued in line with the protocols that are already in place, and ensure any queries raised are dealt with quickly and correctly.
Ensure patient medication queries are highlighted to the relevant GP where appropriate
Check medication due dates, synchronise repeats and action required drug monitoring bloods as per surgery policies
Run searches and reports to identify patients on particular drugs as and when required (as directed by Clinical Pharmacist).
Contact patients and book appointments for medication reviews as required
Any other tasks as allocated by a Pharmacist or Manager
About us
On 1 October, Newport Health Centre and Cowes Medical Centre formally merged under a single partnership structure. Whilst both practices continue to operate under separate GMS contracts, responsibility for the overall management and delivery of services now sits with one partnership.
We have a diverse, multi-disciplinary team which includes GP Partners, Advanced Nurse Practitioners, MSK Practitioners, Mental Health Practitioners, Practice Nurses, HCAs, Health and Wellbeing Coaches, Care Coordinators, a Social Prescriber and many more vital roles to support our community. We are also an active part of the Central and West Primary Care Network (PCN).
Job description
Job responsibilities
An exciting opportunity has arisen for new Prescription Clerks to join our team at both Newport Health Centre and Cowes medical Centre. This is a fast-paced, dynamic role and will involve a variety of tasks. You will act as the focal point of communication between clinicians, patients, local pharmacies and the hospital, to ensure patients repeat medication is processed. You will have strong organisational skills and be a positive and confident communicator with proven coordination experience and skills.
Main duties and key responsibilities
To process repeat medication requests using the surgery protocols and standard operating procedures (SOP)
Action repeat medication requests received via patients and pharmacies in paper format throughout the day
Collect the paper repeat prescription requests from the post box and reception regularly throughout the day.
Action repeat medication requests received via SystmOne online services throughout the day.
Action repeat medication requests received via email format from pharmacies throughout the day
Liaise with patients and chemists regarding queries and requests.
Liaise with hospital teams where relevant when actioning medication changes according to discharge summaries or hospital letters
Record medication hospital only drugs correctly as per protocols
Ensure repeat medication is issued in line with the protocols that are already in place, and ensure any queries raised are dealt with quickly and correctly.
Ensure patient medication queries are highlighted to the relevant GP where appropriate
#J-18808-Ljbffr…