Company: Energy Saving Trust
Location: City of Edinburgh
Job Description:
Energy Saving Trust is recruiting a Senior Service Designer to establish and lead practical service design across our Operations team. You will shape multi-channel customer journeys and drive improvements in Business Energy Scotland, combining research, mapping, co-design, prototyping and testing to deliver accessible, sustainable services.
You will play a key role in growing service design capability, coaching colleagues and collaborating across operations, digital, data and marketing to
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Posted: October 18th, 2026