Customer Relations Leader – Service Excellence & Compliance

Company: Arriva Group
Apply for the Customer Relations Leader – Service Excellence & Compliance
Location: Wartling
Job Description:

CrossCountry is recruiting a Customer Relations Duty Manager to lead a high-performing team responsible for delivering excellent customer service while meeting regulatory requirements. You will drive performance, improve customer satisfaction and implement continuous improvement through coaching, change leadership and collaboration with stakeholders across the business.

Experience in fast-paced service environments, strong people leadership, data analysis and reporting will be essential to

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Posted: October 18th, 2026