German-Speaking Customer Care Specialist: Escalations & Orders

Oxford Nanopore Technologies is seeking a fluent German-speaking Customer Care Specialist to deliver outstanding support to customers across German-speaking markets. This UK-based, hybrid role requires you to be on site in Oxford two days per week and to communicate effectively in German and English while handling inquiries across our multi-channel support stream.

You will collaborate with Sales, Service, Logistics and Finance to resolve orders, provide accurate information, and drive continuous

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