Remote Guest Experience Lead

Priory Group is seeking a Guest Experience Manager to deliver a warm, hospitality-led service across Roehampton and Woking. You’ll be the non-clinical focal point, coordinating admission to discharge and ensuring guests feel welcomed, informed and cared for.

The role requires experience in hotel or premium customer service, excellent communication, CRM use (Salesforce desirable), strong organisation, and willingness to travel between regional sites. Shifts include early, late and weekend cover.

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