Branch IT Service Manager – Hybrid, Service Excellence

Company: Post Office Ltd
Apply for the Branch IT Service Manager – Hybrid, Service Excellence
Location: Chesterfield
Job Description:

Post Office Ltd is hiring a Branch Service Manager to lead the delivery and continual improvement of IT services across a complex technology landscape. You will work with technical teams, suppliers and senior stakeholders to ensure operational stability and high-quality service outcomes for Postmasters and customers.

The role combines incident, problem and change management with stakeholder engagement, governance, and a strong focus on data-driven decision making to support business objectives

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Posted: October 18th, 2026