VodafoneThree – Network Engineer

Overview

As part of Vodafone Business Technology Solutions, you will deliver professional engineering services for both assurance (faults) and MACD activities. You’ll work with project engineers to ensure on-time project delivery, manage risk and costs, and uphold quality and safety standards. The role combines remote work with occasional site visits across the UK, focusing on Cisco LAN/WLAN delivery and customer-facing support. You contribute to a fast-paced, inclusive culture that powers national connectivity and digital progress.

Pay / Benefits

• great pay
• bonuses
• up to 28 days off plus bank holidays
• paid time for charity work
• pension plan
• learning tools

Responsibilities

• Assure/Incident management of Cisco LAN and WLAN
• Manage day-to-day project and provide activities
• Meet performance targets and SLAs
• Escalate issues to avoid SLA breaches
• Maintain site documentation
• Coordinate with Project Engineers, Project Managers, Service Desk and High Care Delivery
• Attend and repair customer faults within agreed timescales
• Travel to customer sites in Midlands/South UK on ad-hoc basis; standby rota when up to speed

Key requirements

• Extensive experience with Cisco LAN and Wireless LAN technologies, including switching and IP addressing
• Good understanding of Cisco Voice Technologies
• Experience configuring networks in a managed data-networking environment; networking qualification
• Self-motivated with ability to build customer relationships and work in a team
• Strong interpersonal skills and effective communication
• Holds valid SC Clearance or is SC clearable

• Self-motivation
• Strong communication
• Customer relationship building
• Cisco LAN/WLAN
• Switching and IP addressing
• Cisco Voice Technologies

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