Order Fulfilment Executive

Overview

In this role you support the Order Fulfilment Team within Procurement, handling high volumes of transactional orders and understanding vendor programmes. You will collaborate with internal sales and external suppliers to ensure accurate processing, competitive pricing, and strong service to customers. You’ll manage multiple tasks, set deadlines, and drive improvements for the team. The position sits in a supportive, collaborative culture that values autonomy and development, offering hybrid working and flexible hours as you contribute to Softcat’s procurement excellence.

Pay / Benefits

• Hybrid working – 3 days in the office, 2 at home
• Flexible hours – start/finish times
• Flexibility around school pick up and drop offs
• Autonomy to realise potential
• Supportive team culture
• Diversity and inclusion initiatives

Responsibilities

• Handle high volumes of transactional orders and understand vendor programmes
• Collaborate with internal sales and external suppliers to ensure accurate processing and best price
• Provide high level of service to customers
• Multitask, set deadlines, prioritise, and deliver
• Initiate and drive projects or process improvements
• Maintain relationships with internal and external stakeholders
• Self-motivate to improve knowledge for team benefit
• Support your own career progression within procurement

Key requirements

• Good organisational skills, time management and attention to detail
• Ability to multitask and work well under pressure
• Strong communication skills and ability to build relationships across the business
• Ability to learn quickly and retain large quantities of information
• Ability to resolve simple queries
• Desire to develop career within procurement

• communication
• relationship-building
• self-motivation
• time management
• attention to detail
• ability to work under pressure

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