Director, Member Services & Networks – Remote

The Ombudsman Association (OA) in the UK is seeking a Director of Member Services for a 3-year fixed-term contract. The role is fully home working, with periodic travel, and involves leading member services development, networks, and revenue initiatives.

Salary is £60,000–£65,000 per annum, with 25 days leave and a pension scheme. Key duties include delivering the OA business plan, growing member services and networks, coordinating the re-validation process, and organising the annual conference.

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