Remote Client Success Leader – Build & Scale

Prosana is seeking a Client Success lead to own the end-to-end client journey from onboarding through renewal and referrals, operating remotely on UK hours. You will take over day-to-day client communications from the CEO and run the Slack hub for 80–100 past clients, while building the systems needed to support growing relationships.

This full-time role requires startup experience, CRM and project-management skills, and a capability to drive retention and revenue through upsells as the business

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