CRM Growth Lead – Retail & E-Commerce (Hybrid)

Stott and May is seeking an experienced CRM Manager to lead a CRM communications team and own the delivery of high-volume, multi-channel customer marketing campaigns. The role is hybrid, based in London, and focuses on GDPR-compliant, data-driven CRM programs to improve engagement and revenue.

You will manage a team, collaborate with Marketing, Data, Personalisation, Content and Technology teams, and drive continuous optimisation through testing and insights.

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