RTA Non Portal Fast-Track Litigation Handler

Company: Aviva
Apply on Partner’s Website
Location: West Yorkshire
Job Description:

Location: Leeds – 50%hybrid

RTA Non PortalFast-Track Litigation Handler – Salary circa£40,000

This is a great job for someone hasexperience handling non-portal RTA personal injury claims andenjoys helping clients achieve the right outcome. You might beworking in a law firm or insurer today and looking for theopportunity to manage your own caseload in a supportive,customer-focused team. If you’re confident negotiating settlements,comfortable progressing litigated claims, and enjoy balancingtechnical expertise with great client service, we’d love to hearfrom you.

We support you to shine DLGLegal Services is a legal services business, wholly owned by Avivaplc but operating independently as a law firm that is fullyregulated by the Solicitor Regulation Authority. Joining us meanscombining the expertise of a specialist law firm with the supportand opportunities that come from being part ofAviva.

A bit about thejob:

You’ll join our DLG Legal Servicesteam, managing a caseload of claimant non-portal road trafficaccident personal injury claims from instruction through tosettlement or litigation. You’ll investigate liability, assessdamages, negotiate with third parties, and support clients throughevery stage of their claim. Your work will help deliver fairoutcomes, excellent customer experiences, and efficient claimlifecycles. You’ll play an important role in protecting ourreputation for high-quality legal services while making sureclients feel supported and informed throughout theirjourney.

Skills and experiencewe’re looking for:

  • Experience handling non-portal RTA personal injury claimsand litigated personal injury cases.
  • Strongknowledge of Pre-Action Protocols, Civil Procedure Rules (CPR), andpersonal injury claims processes.
  • Experienceinvestigating liability and assessing both special and generaldamages.
  • Excellent communication andnegotiation skills, with the ability to explain complex matters ina clear and reassuring way.
  • Ability to managea busy caseload while maintaining accuracy, attention to detail,and high servicestandards.

Whatyou’ll get for this role:

Ourpurpose – with you today, for a better tomorrow – is a promise wemake to our colleagues too. And one of the ways we live up to thatpromise is by investing in you. We have so much to offer when itcomes to being an Aviva colleague.

  • Salary circa £40,000 (depending onlocation, skills, experience, and qualifications)
  • Bonus opportunity: 8% of annual salary Actual amountdepends on your performance and Aviva’s.
  • Generous pension scheme – Aviva willcontribute up to 14%, depending on what you put in.
  • 29 days holiday plus bank holidays,and you can choose to buy or sell up to 5 days
  • Aviva-funded Private Medical Benefitto help you get expert support when you needit
  • Make your money go further – Up to 40%discount on Aviva products, and other retailerdiscounts
  • Up to £1,200 of free Aviva sharesper year through our Matching Share Plan andshare in the success of Aviva with our Save As YouEarn scheme
  • Brilliantlysupportive policies including parental andcarer’s leave
  • Flexiblebenefits to suit you, including sustainabilityoptions such as cycle to work
  • Make adifference, be part of our Aviva Communitiesand use your 3 paid volunteering days to helpothers
  • We take yourwellbeing seriously with lots of support andtools

Take a look to learn more. Put a salaryinto this calculator to see what your total Aviva Reward couldbe.

Avivais for everyone:

We’reinclusive and welcome everyone – we want applicationsfrom all backgrounds and experiences. Excited but not sure you tickevery box? Even if you don’t, we would still encourage you toapply. We also consider all forms of flexible working, includingpart time and job shares.

We flexlocations, hours and working patterns to suit our customers,business, and you. Most of our people are smart working – spendingat least 50% of their time in our offices every week – combiningthe benefits of flexibility, with time together withcolleagues.

To find out more aboutworking at Aviva take a look here

We’dlove it if you could submit your application online. If you requirean alternative method of applying, or if you have any queries inrelation to the vacancy, please send an email tobeatrix.rozsa@aviva.com.

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Posted: October 17th, 2026