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Our clients provide innovative co-working and lab spaces to some of the leading universities across the UK. We’re looking for a hands-on IT & AV Support Technician to join our team responsible for managing day-to-day IT and AV technology operations at our growing portfolio of university campuses.

If you enjoy a varied technical environment: one moment troubleshooting a user or meeting room issue, the next checking wireless coverage, updating documentation, liaising with contractors, or supporting an event setup, you’re what we’re looking for !

Key responsibilities

• Provide first-line and second-line IT and AV support to staff, members, guests, and campus teams
• Troubleshoot Wi‑Fi, printers, meeting room systems, conference equipment, and network connectivity issues
• Monitor and maintain access points, switches, patch panels, and wired data connections
• Carry out daily AV checks in meeting rooms and event spaces to ensure rooms are ready for use
• Set up technical equipment for events and train Front of House staff on basic AV operation
• Maintain accurate documentation for procedures, configurations, Wi‑Fi maps, assets, contracts, and troubleshooting steps
• Support technical assets across the campus and coordinate with third‑party contractors where required
• Assist with Wi‑Fi monitoring, WAP checks, heatmaps, and new wired data connections

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