Guest Experience Specialist – 5★ Front of House

Royal Lancaster London is seeking a Guest Service Agent to join the Front of House team on a permanent basis. You will deliver a warm, personalized welcome to every guest and uphold the hotel’s prestigious 5-star standards.

Role involves using the property management system, promoting upgrades, and staying informed about VIP guests and long-stay residents. All applicants must be legally eligible to work in the UK.

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