Guest Experience Manager: Hospitality & Front Desk Liaison

The Grand Hotel in Eastbourne is seeking a Guest Relations Manager on a full-time basis to act as the front-line link between guests and the front desk. You will work closely with Reception, Concierge and Reservations and may cover Duty Management shifts.

40 hours per week, five days from seven, including weekends and evenings; live-in accommodation is available. The role requires a proactive hospitality mindset and excellent communication and organisational skills to ensure memorable guest

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