Inbound Care Specialist – Fast-Paced Customer Support

Company: Magnet
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Job Description:

Magnet is seeking an Inbound Call Advisor in Darlington. You will be the first point of contact, handling inquiries via chat, email and phone, and delivering accurate advice with a friendly, professional approach.

You will maintain customer records, meet service levels, and identify improvements to enhance the customer experience. The role emphasizes teamwork, initiative and a proactive attitude in a fast-paced environment.

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Posted: October 17th, 2026