Senior 2nd Line IT Support Specialist – Complex Tech Solver

Community Integrated Care is seeking a 2nd Line Technical Support Specialist to join our IT team in England. You will escalate and resolve complex IT issues, supporting hardware, software, networking and Microsoft platforms to keep our services running smoothly.

Based in an office environment with a focus on delivering high-quality user support and proactive problem solving, you will mentor 1st Line staff, manage high-priority incidents, and contribute to continuous service improvements.

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