Service Business Consultant

Overview

In this role you drive growth in recurring fire & security maintenance contracts across London, Home Counties and the M4 corridor by developing enduring client relationships and selling integrated maintenance solutions. You work closely with cross-functional teams to meet service and sales KPIs while representing the company professionally. Your focus is on retention, solution selling, and expanding revenue across all service disciplines. This position offers a base salary up to 45,000 plus commission, a car or allowance, and a 25-day holiday package, with a clear path to impact through forecasting and account planning.

Pay / Benefits

• basic salary to 45,000
• commission
• car/allowance
• 25 days holiday
• package

Responsibilities

• Develop and manage customer account plans to grow and retain business
• Conduct regular client reviews with KPI reports and account summaries
• Manage customer expectations and escalate service issues
• Ensure contractual KPIs, quotation turnaround times, and sales targets are achieved
• Build long-term customer relationships and identify new sales opportunities
• Promote services across all disciplines and revenue streams
• Provide accurate sales forecasts and account status reports
• Support credit control to ensure timely payments
• Stay informed on industry legislation and product developments and share updates with clients
• Represent the company professionally at all times

Key requirements

• Proven track record of achieving sales targets
• Strong communication, organisation, and relationship-building skills
• Ability to develop account strategies and maximise sales opportunities
• Customer-focused with commitment to high service standards
• Experience advising on and negotiating Fire & Security maintenance solutions

• energetic
• driven
• enthusiastic
• strong communication
• Fire & Security maintenance solutions
• solution selling

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