Hospitality Business Development Manager

Overview

In this role you drive growth of Manchester City’s Hospitality Sales by turning opportunities into high-value sales across domestic and international markets. You will nurture relationships with clients and prospects, build a healthy sales pipeline, and coordinate outbound and inbound activities to contribute to matchday revenue. You’ll work with colleagues across the department to deliver memorable hospitality experiences and support long-term commercial growth. This is an opportunity to shape the hospitality strategy at a world-class club and have a meaningful impact on revenue and client journeys.

Pay / Benefits

• 26 days’ annual leave + birthday day off
• private healthcare and dental
• annual discretionary bonus
• pension and life assurance
• on-site parking and complimentary meals
• cycle to work

Responsibilities

• Build and manage a healthy sales pipeline to hit commercial targets
• Conduct outbound and inbound sales activity including prospecting, networking, and lead generation
• Capture and manage data and customer information to inform decisions and reporting
• Develop targeted sales strategies and ideas to open new business opportunities
• Collaborate with cross-functional colleagues and stakeholders to support the client journey
• Represent the club professionally when developing new connections and relationships with clients

Key requirements

• Experience selling high-value products or services
• Proven ability to build and manage a sales pipeline and meet commercial targets
• Experience with outbound sales activity and lead generation
• Ability to use sales data and reporting to support decision-making
• Clear and effective communication and presentation skills
• Proactive, collaborative team player

• collaborative
• proactive
• strong communication
• presentation skills
• data analysis
• CRM or sales reporting (unspecified tools)

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