Care Coordination Clinician- Urgent Care

Overview

In this role you will deliver high-quality, person-centred care within a fast-paced urgent care context. You will work with a multidisciplinary team to connect patients with Community Services and other organisations, supporting development and career progression. The role offers flexible hours and a supportive, inclusive culture that values kindness and teamwork. You will contribute to improving patient outcomes through efficient coordination and proactive communication. This is an engaging opportunity to impact care pathways in a busy NHS setting.

Pay / Benefits

• Flexible working options
• NHS pension scheme
• Generous annual leave
• Strong focus on career development
• Blue Light Card discounts
• NHS-specific perks

Responsibilities

• managing a high-volume workload under pressure
• working in a fast-paced office/call centre
• linking with Community Services within Somerset Foundation Trust and external organisations
• multitasking and handling difficult conversations
• collaborating with a multidisciplinary team to coordinate care pathways
• supporting service hours coverage on a rota basis seven days a week

Key requirements

• current UK professional registration
• DBS check required
• experience in fast-paced care coordination or call centre environment (implied)

• multitasking under pressure
• strong communication
• empathy and kindness
• team collaboration
• adaptability

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