Fraud (APP) Policy Specialist

APP Fraud policy position designed to provide a platform to demonstrate your innovation and expertise to tackle one of the biggest problems facing UK payments.

Leading firm, known for its thought leadership is looking to hire a Fraud Policy Manager who will help shape industry best practice. London, Hybrid- 10 days in office per month.

• Own industry workstreams on APP fraud prevention and reimbursement, turning strategic priorities into coordinated action.
• Chair working groups of banks and payment firms, building consensus on reimbursement, prevention controls and scam journeys.
• Prepare evidence and analysis for industry positions on APP regulation, reimbursement and new legislation.
• Draft consultation responses, policy papers and senior briefings that make complex APP issues clear and persuasive.
• Extensive external engagement across PSR, FCA, HM Treasury, the Financial Ombudsman, Pay.UK, law enforcement and consumer groups.
• You’ll track emerging scam types and payment journeys to find gaps and opportunities for collective action.

Experience:

• Strong experience in APP fraud, scam prevention or reimbursement, gained in a bank, PSP, payment scheme, regulator or consultancy.
• Strong drafting, ability to analyse evidence carefully, and have the presence to represent the industry with senior stakeholders.

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