Broker Relationship Manager

Overview

As a Broker Relationship Manager at iwoca, you will own a high-value broker portfolio across the UK, combining proactive partner engagement with data-driven pipeline tracking to drive growth. You will run performance reviews, regional events, and educate brokers on iwoca’s products. You will collaborate with credit, operations, and product teams to resolve broker queries and feed market insights back to product. This role offers commercial autonomy to scale partnerships and directly impact the bottom line, supporting iwoca’s mission to help more SMEs succeed with flexible finance.

Pay / Benefits

• Flexible working hours
• Medical insurance (Vitality)
• Dental or health cash plan
• Private GP service
• 25 days holiday (+ birthday) with option to buy/sell 5 days
• Employee equity incentive scheme

Responsibilities

• Expand iwoca’s presence across the UK by engaging broker partners via phone, in-person meetings, LinkedIn, and email
• Drive conversions and manage application pipelines through all funnel stages with competitive offers
• Deliver regional events, webinars, and training to educate brokers on systems, policies, and product structures
• Analyse broker activity with dashboards to inform performance reviews and identify growth opportunities
• Collaborate with credit, operations, and product teams to resolve complex broker queries and unblock applications
• Gather competitor intelligence and market feedback to inform product decisions

Key requirements

• Excellent written and verbal communication; confident in leading meetings and webinars
• Solid understanding of financial product structures and pricing to handle broker queries
• Strong commercial mindset with a track record of high-volume portfolio management and meeting targets
• High self-organisation and accountability; ability to manage plans autonomously
• People-focused approach with ability to build lasting relationships
• Proficiency with data tools and CRM dashboards to monitor pipeline and engagement
• Willingness to travel across the UK for regional meetings and events

• Strong communication
• Self-organisation and accountability
• People-focused relationship building
• Data tools
• CRM dashboards
• Understanding of financial product structures

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