Sales Progressor

Overview

In this Sales Progressor role, you move reservations through to contract exchange and completion, driving speed and profitability by coordinating the sales progression. You will liaise with solicitors, lenders, and the sales team to keep stakeholders informed and resolve issues, while delivering high levels of service to customers. You support the Sales Office Manager and provide timely updates to management. This role suits a proactive communicator who thrives in a target-driven housing environment and values inclusive teamwork.

Pay / Benefits

• Competitive salary
• Competitive annual bonus
• Contributory pension scheme
• 25 days holiday, plus bank holidays
• ShareSave Scheme
• Cycle to Work Scheme

Responsibilities

• Manage progression from reservation to contract exchange and completion, aiming for shortest timescale and maximum profit
• Maintain communication between solicitors, lenders/brokers, estate agents, and internal sales team
• Investigate and resolve problems in multi-chain sales and provide central customer contact during contract/completion
• Provide administrative support to Sales Office Manager and assist Sales Advisors with progress updates
• Ensure weekly updates to customers and Senior Management and support smooth conveyancing processes
• Handle ad-hoc queries to relieve the legal team and help achieve prompt contract exchange
• Support cross-functional coordination to keep all stakeholders informed about sale progress

Key requirements

• Knowledge of the housing market and conveyancing process is desirable
• Experience in a sales-targeted environment
• Experience building effective working relationships within a team
• No formal qualifications required but relevant experience and skills are needed

• Dynamic and proactive approach
• Patient and tenacious mindset
• Excellent communication and interpersonal skills
• Positive, self-motivated attitude
• Commitment to diversity and inclusion
• Proficient IT skills; good working knowledge of Microsoft Office (Word, Excel, Outlook) and adaptability to new systems

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