Customer Insight & Experience Specialist

Company: Confidential
Apply for the Customer Insight & Experience Specialist
Location: Shirley
Job Description:

Confidential is seeking a Customer Experience Coordinator to turn customer feedback into meaningful change across the business. The role focuses on ownership of feedback programmes, trend analysis, and producing reports that drive service improvements.

You will collaborate with multiple departments and stakeholders to enhance customer journeys and outcomes. The ideal candidate will have CX or customer insight experience, strong analytical abilities, and excellent communication to present

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Posted: October 16th, 2026