Company: Paragon Asra Housing Limited
Location: Leicester
Job Description:
Paragon Asra Housing Limited seeks a Technical Complaints Resolution Officer to manage repairs-related complaints, diagnose issues from reports and photos, and coordinate timely, transparent resolutions. You will liaise with residents, contractors, and internal teams, ensuring high-quality customer care and adherence to the Housing Ombudsman’s Code.
You will operate in a hybrid environment with a focus on accessibility, empathy, and service improvement, balancing technical insight with strong
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Posted: October 16th, 2026