Procurement Administrator

Overview

In this role you will support smooth, compliant and efficient purchasing across the business, partnering with colleagues and suppliers in the Global P2P team. You help buyers make the right decisions, ensure supplier onboarding is thorough, and maintain high-quality data to enable a seamless procurement experience. You will handle first-line procurement queries, govern data accuracy, and drive improvements that scale with a global organisation. This position offers hybrid working and a visible impact through governance and data integrity. You will work closely with cross-functional teams to enhance internal customer experience and procurement operations.

Pay / Benefits

• hybrid working (2–3 days from home)
• 25 days annual leave plus bank holidays
• annual leave purchase scheme
• up to 6% contributory pension
• benefits portal with discounts
• health and wellbeing support (EAP, Health Cash Plans, flu jabs)

Responsibilities

• Provide first-line procurement support via multiple channels and advise on policy and best practices
• Manage and track helpdesk tickets ensuring clear resolution and satisfaction
• Assist in onboarding new suppliers and performing due diligence checks
• Maintain and reconcile supplier master data and respond to fraud verification checks
• Ensure data accuracy and alignment across platforms; support testing and rollout of new processes and system changes

Key requirements

• GCSE English or equivalent
• Experience in Procurement Ops, Finance or high-volume Customer Service
• Strong attention to detail and ability to follow processes
• Clear, confident communication with stakeholders at all levels
• Ability to thrive in a fast-paced environment and own resolutions
• Identify operational improvements and support change implementation

• customer-focused
• detail-oriented
• effective communicator
• ownership and accountability
• collaboration and cross-team cooperation
• knowledge of e-procurement or contract management systems

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