Senior IT Infrastructure Engineer – MSP

Overview

You will lead end-to-end IT infrastructure projects for a growing MSP, spanning rollout, migration and deployment across client sites in Greater London, with HQ coordination in Waltham Cross. You’ll deliver full project lifecycles—from pre-sales and scope through design, delivery and post-project support—while promoting excellent customer service. The role combines hands-on technical work with consultant responsibilities, shaping solutions for diverse clients. A key hook is enabling strong client outcomes through robust designs, security focus, and structured project execution.

Pay / Benefits

• salary up to 75,000
• formal MS training courses & exams
• mileage & travel expenses paid

Responsibilities

• Lead rollout, migration, upgrade and deployment projects across client environments
• Provide end-to-end project lifecycle consultancy: pre-sales, scope, POC, onboarding, auditing, technical designs, delivery, and documentation
• Deliver post-project support and knowledge transfer to clients
• Collaborate with cross-functional teams at client sites and at HQ to ensure successful delivery
• Prepare and maintain technical designs and documentation for projects

Key requirements

• MSP experience in a customer-focused role
• Azure AD / Entra ID
• Windows Server, VMware and/or Hyper-V
• MS Azure & Office 365 (Exchange Online, SharePoint, Teams, OneDrive)
• Purview and Intune
• Sophos security suite
• Networking switches, routers and firewalls
• ISO27001 & Cyber Essentials frameworks beneficial
• Apple Mac OS experience would be a plus
• Full and clean driving licence with own car for travel to client sites

• customer-focused service orientation
• strong communication and stakeholder management
• problem-solving and advisory mindset
• Azure AD / Entra ID
• Windows Server
• VMware / Hyper-V

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