Cloud Billing Analyst

Overview

As Cloud Billing Analyst, you will manage billing for multi-vendor cloud and consumption services, ensuring accuracy and timely invoices. You will handle large data sets, gain expertise in vendor products, and collaborate across teams to maintain smooth billing operations. You will be the point of contact for sales and customers regarding billing information, balancing daily billing work with data analysis and support. You will contribute to process improvements in a fast-paced, growth-focused tech environment, shaping how we bill a rapidly expanding cloud business. This role offers a collaborative, learning-oriented culture with opportunities to grow within the Finance function.

Pay / Benefits

• Hybrid working
• Flexible hours
• School pick up flexibility
• Supportive team culture
• Diversity and inclusion commitment
• Opportunities for growth

Responsibilities

• Analyze data from cloud and subscription vendors to support monthly billing cycles and inform operational decisions
• Provide billing support to account managers and internal stakeholders via ServiceNow, including resolving issues and occasionally participating in customer calls
• Collaborate with cross-functional teams such as Sales, Accounts Payable, and Account Collections to ensure seamless billing operations
• Contribute to projects focused on improving and streamlining billing processes
• Balance day-to-day billing operations, data analysis, and customer support to make an impact

Key requirements

• Stakeholder management skills
• Issue investigation and root cause analysis experience
• Excellent written and verbal communication
• Strong attention to detail and organisational abilities
• Proactive with accountability for billing responsibilities
• Strong numerical and data analysis skills, comfortable with large datasets
• Proficiency in Microsoft Excel
• Experience with ServiceNow, Oracle NetSuite, or similar systems (preferred)
• Enthusiasm for thriving in a fast-paced, growing technology business with evolving opportunities

• Stakeholder management
• Clear communication
• Attention to detail
• Microsoft Excel
• ServiceNow
• Oracle NetSuite

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