Hybrid Casework Administrator – Student Complaints

Office of the Independent Adjudicator for Higher Education is recruiting a Casework Administrator to join the Casework Support Team, delivering excellent customer service to students and acting as first point of contact on the helpline while handling essential administrative tasks to keep reviews running smoothly.

The role is based in Reading with hybrid working: minimum one day in the office, more during probation. Salary starts at £30,283; permanent, full-time (35 hours per week).

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