Senior Customer Success Lead — Hybrid, Global Impact

SmartestEnergy Limited is seeking an inspiring and commercially minded Customer Success Manager to lead our Industrial & Commercial Customer Success teams across Customer Service, Billing and Change of Tenancy. This role reports to the Head of Customer Success and focuses on building high-performing teams and transforming the end-to-end customer journey.

You will champion operational excellence, drive down cost to serve and ensure a compliant, reliable service for I&C customers while

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