Mandarin Speaking IT infrastructure Engineer

This is a hands-on infrastructure-focused position covering IT infrastructure, systems, networks, disaster recovery, business continuity and Tier 2 support within a regulated banking environment. If you are currently working within IT Infrastructure, Systems Engineering or Banking Technology this would be a great opportunity for you. We are currently supporting a leading international bank in London with the recruitment of an experienced IT Engineer to join its IT team.

Location: London

Working Style: Fully on site

Key Responsibilities

• Manage and maintain the Bank’s IT infrastructure, servers, networks and systems
• Support Windows Server, Active Directory, Exchange and related Microsoft infrastructure
• Manage virtualised environments including VMware, vSphere, vCenter and ESXi
• Support network infrastructure, switches, routers and firewalls
• Manage backup, storage and system recovery solutions
• Monitor infrastructure performance, capacity and system availability
• Support IT Disaster Recovery and Business Continuity planning and testing
• Maintain IT security controls and support infrastructure security reviews
• Manage IT assets including servers, network devices, laptops, desktops and software
• Provide Tier 2 technical support and troubleshoot infrastructure/system issues
• Support infrastructure upgrades, system changes and IT projects
• Liaise with Head Office, Data Centre and third-party technology vendors
• Maintain IT procedures, technical documentation and management reports
• Ensure IT operations comply with internal policies and UK banking regulatory requirements

Requirements

• Minimum 3 years’ experience in IT Infrastructure / Systems Engineering / IT Support
• Strong knowledge of Windows Server and Windows 10/11
• Experience with Active Directory, Exchange, RDS and DFS
• Hands-on VMware / vSphere / ESXi experience
• Good understanding of network infrastructure, firewalls, routers and switching
• Experience with Cisco, HP, Juniper and/or Huawei network technologies
• Knowledge of backup technologies such as Veeam or Backup Exec
• Experience with server hardware, infrastructure monitoring and troubleshooting
• Exposure to Disaster Recovery and Business Continuity would be highly desirable
• Banking or financial services experience would be a strong advantage
• Fluent Mandarin and English are essential

Certifications such as MCSE, VMware VCP, CCNA or CCNP would be advantageous.

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