Leicester City Advice & Benefits Specialist

Citizens Advice LeicesterShire is seeking a City Advice Session Worker to provide generalist advice to residents of Leicester City, at our Leicester branch, at outreach venues across the city, and where appropriate, through home visits, by telephone, video, face-to-face and email.

You will listen to clients, explore options, help them make informed decisions, take practical steps on their behalf such as calculating entitlements, writing letters, making calls, and signposting to the right

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