Billing Lead Analyst

Overview

In this role you will support the implementation and ongoing management of customer commercial arrangements within finance and billing systems. You will handle billing setup, renewals, commercial validation and revenue support, collaborating across commercial, finance and operations teams. You translate contractual terms into accurate operational processes and help drive contract-to-cash improvements. The position offers exposure to audits, month‑end activities, and continuous process optimization in the insurance risk domain.

Responsibilities

• Review customer contracts and interpret charging structures
• Establish and maintain customer billing records within finance systems
• Validate pricing, implementation fees, subscription fees and invoicing schedules
• Manage annual renewal billing processes
• Support monthly billing cycles and reconciliation activities
• Investigate billing discrepancies and invoice queries
• Produce billing and revenue reports and support month-end and audit activities
• Drive efficiencies and improvements across billing and contract-to-cash processes

Key requirements

• Experience within billing operations, finance operations or revenue operations
• Strong numerical and analytical skills
• Experience working with ERP, billing or finance systems
• Advanced Excel skills
• Excellent attention to detail and data accuracy
• Experience interpreting commercial information
• Ability to manage multiple priorities and recurring monthly deadlines
• Experience reviewing commercial agreements

• attention to detail
• cross-functional collaboration
• prioritization and multitasking
• ERP systems
• finance systems
• advanced Excel

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