Service Charge Manager

Are you an experienced Service Charge professional looking for the opportunity to lead a team, influence change and improve how a service operates?

We’re partnering with an established housing organisation to recruit a Service Charge Manager into a key finance leadership role.

You’ll take responsibility for a regional Service Charge function, combining technical expertise, people leadership, financial control and continuous improvement.

Social Housing organisation

Description

• Leading, coaching and developing the Service Charge team
• Overseeing annual service charge estimates and year-end statements
• Supporting the annual accountant certification and audit process
• Maintaining strong financial controls, reconciliations and service charge ledgers
• Monitoring performance against budgets
• Working closely with Finance, Rents and wider operational teams
• Driving improvements to systems, controls and processes
• Leading service charge projects and continuous improvement initiatives
• Ensuring service charges support affordability and value for money for residents

Profile

Ideally, you’ll have:

• Experience within service charge finance, ideally gained in social housing
• Knowledge of service charge and rent legislation
• Understanding of the social housing regulatory framework
• Experience leading and developing a team as an experienced team leader or a capable manager
• Strong financial and analytical skills
• Confidence working with large and complex datasets
• Strong Excel skills, including pivot tables and lookups
• Excellent stakeholder management and communication skills
• The ability to identify opportunities for process improvement

Job Offer

• Salary ranging from £58,689 to £69,437, dependent on the level of experience.

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