Booking Specialist Lead — Customer Success & Growth

Welbeck, based in London, is seeking a Booking Specialist Lead to drive the Specialist Booking Team and deliver outstanding customer journeys. You will manage pipelines, improve conversion, and partner with operational leaders to maximise bookings and service utilization.

The role requires a commercially minded leader with a track record in customer-focused environments and a proactive, data-driven approach to performance improvement.

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