Company: Marks and Spencer plc (UK)
Location: Salford Quays
Job Description:
Marks & Spencer plc (UK) is seeking a Service Configuration Manager to govern and mature the CMS/CMDB, aligning with ITIL 4 practices. You will lead governance, data quality, service mapping and discovery efforts across the D&T estate, working with Engineering, Product Owners and Asset management to drive operational excellence and risk reduction.
The role emphasizes stakeholder management, leadership and the ability to provide executive insights.
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Posted: October 13th, 2026