Ward Clerk

Company: Cygnet Group
Apply for the Ward Clerk
Location: Middlesbrough
Job Description:

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a friendly, professional Ward Clerk with a passion for making a difference to others.

You’ll be workingfull time, 40 hours a week atNewham House, helping ensure the smooth and safe management of our care.

Cygnet Newham House is our 20-bed neuropsychiatric care and treatment facility providing rehabilitation for women affected by acquired brain injuries (ABI).

The hospital is a modern, purpose-built facility, designed specifically to provide a clinically-led evidence-based neuropsychiatric pathway for individuals presenting with behaviours that challenge as a result of their ABI.

Our focus is to create a therapeutic rich environment to engage the women in our care and offer them the opportunity to maximise their independence.

With us, you’ll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

You’ll also enjoy shopping, travel and leisure discounts – as well as a range of healthcare and financial benefits – to support you to be happy both in and out of work.

Your day-to-day…

  • Assist clinical staff in ward administration
  • Ensuring accurate recording & circulation of information
  • File all patient case notes & conduct regular audits to ensure all paperwork is up to date
  • Complete all ward filing in line with Cygnet policies
  • Answer telephone, cover reception & undertake other administrative duties as required
  • Ensure that reports are submitted on time & that care plans are accurate & up to date
  • Liaise with medical secretaries to ensure timely submission of reports

Why Cygnet? We’ll offer you £26,510.00 per annum

  • Strong career progression opportunities
  • Expert supervision & support
  • Pension scheme
  • Cycle to work scheme & employee discount saving

You are…

  • Experienced in administration in a fast-paced hospital environment
  • Organised, diligent & can strictly adhere to processes & procedures
  • Knowledgeable of mental health & patient confidentiality issues
  • Skilled at inputting, pulling & analysing data using Microsoft Excel
  • Proficient in Microsoft Word, PowerPoint, etc
  • An excellent verbal & written communicator with strong interpersonal skills
  • Able to swiftly solve problems & work under pressure without compromising quality

Successful candidates will be required to undergo an enhanced DBS check.

Cygnethas been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you’ll have the chance to make a real impact on patients, service users & their families.

What next?

If you care about making a difference – we want to talk to you.

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Posted: October 12th, 2026