Overview
In this role you will provide operational leadership across clinical administration teams to deliver patient-focused services while driving innovation and continuous improvement. You will help shape workforce development, service performance, and future administrative models as part of the Clinical Administration transformation programme. You’ll use data and new technologies to drive performance and lasting organisational change. This is an opportunity to influence multiple services through collaboration with clinical, operational and corporate colleagues in a mission to modernise administration.
Responsibilities
- Provide operational leadership across clinical administration services
- Support workforce planning, service performance and transformation initiatives
- Lead improvement programmes and implement new technologies and digital solutions
- Shape service delivery and develop future administrative models across the organisation
- Create a positive culture that supports colleagues to succeed
- Use data and insight to drive performance and patient-focused outcomes
- Redesign processes to improve patient experiences and efficiency
- Collaborate with cross-functional teams to translate strategy into action
Key requirements
- Degree-level qualification or equivalent experience in a relevant subject
- Postgraduate management and/or leadership qualification or equivalent experience
- Significant experience in operational management within healthcare or a complex organisation
- Budget management, variance analysis and efficiency delivery
- change leadership
- people development
- collaboration
- data-driven decision making
- digital transformation
- project management
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