Tax & Customs Manager

Overview

In this role you help shape digital tax administration and customs transformation for government clients. You will build trusted relationships with senior stakeholders, identify opportunities, and deliver measurable outcomes through strategic advisory and delivery leadership. You’ll contribute to expanding Netcompany’s presence in the public sector and help position the firm as a trusted transformation partner for large, complex programmes. You drive impact through cross-functional collaboration and domain expertise.

Pay / Benefits

• Hybrid working model
• 25 days’ holiday
• Private Medical Health care via Vitality
• Pension contribution
• Life Assurance
• Professional certifications supported as part of learning and development`,`Retail discounts and lifestyle benefits`,`Employee Resource Groups

Responsibilities

• Shape opportunities and support delivery of complex digital transformation programmes
• Develop transformation strategies and change cases with user and business benefits
• Define scope, approach, objectives, timelines and resources for delivery initiatives
• Build and maintain executive-level client relationships as a strategic advisor
• Contribute to developing the Advisory function and share knowledge across the account
• Support development of internal go-to-market strategy within Tax & Customs (offerings, methods, thought leadership)

Key requirements

• Significant experience in consulting, business development, account leadership or digital transformation in Tax, Customs, Borders, Trade or related government sectors
• Understanding of government delivery frameworks and service transformation principles
• Proven ability to build and maintain executive relationships and trusted advisor status
• Commercial acumen with experience identifying, shaping and winning complex opportunities
• Excellent stakeholder management, communication and influencing skills across diverse audiences
• Understanding of emerging technologies and digital transformation trends in large public sector organisations

• Stakeholder management
• Communication
• Influencing skills
• Knowledge of Tax & Customs processes and policy
• GDS standards and service transformation principles
• Experience shaping digital delivery initiatives

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