Learning Experience Designer

Company: Arch Capital Group
Apply for the Learning Experience Designer
Location: London
Job Description:

Overview

In this role you will design, deliver and continuously improve learning solutions across the organisation, combining instructional design, learning technology administration and programme management. You will work with the L&D manager and business stakeholders to deliver engaging, LMS-enabled experiences that support organisational and individual development. This position suits a learning professional who creates digital content, manages learning systems and supports programmes, with opportunities to broaden strategy and talent initiatives. You will contribute to a culture of collaboration, expertise and innovation that enables progress for clients, employees and communities.

Responsibilities

  • Design and develop engaging LMS-enabled learning resources (e-learning, videos, job aids, presentations, blended programmes)
  • Collaborate with subject matter experts to translate business needs into effective learning solutions
  • Manage projects from concept to delivery, ensuring timelines and quality standards
  • Administer LMS, support users, manage enrolments, pathways and programme tracking
  • Produce regular reporting on learner engagement, completion rates and programme effectiveness
  • Identify system enhancements to improve learner experience and administrative efficiency
  • Build relationships with HR, leaders and SMEs; conduct learning needs analyses and recommend solutions
  • Coordinate learning programmes from concept to delivery, including communications, scheduling and vendor management
  • Gather feedback, evaluate programmes, analyse learning metrics and drive improvements
  • Stay updated on learning technology and instructional design trends and contribute to a culture of learner engagement

Key requirements

  • Experience in Learning & Development, Talent Development or Training
  • LMS administration and learning reporting experience
  • Designing digital learning content with various authoring tools
  • Progressing learning programmes from concept to delivery
  • Strong communication and collaboration skills with stakeholders
  • Ability to manage multiple priorities and projects
  • Strong analytical skills to interpret learning data and identify trends
  • Communication
  • Collaboration
  • Analytical thinking
  • LMS and SCORM standards
  • Adobe Illustrator
  • Premiere Pro

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Posted: October 12th, 2026