Senior Customer Engineer, Platform, FSI, Google Cloud

Overview

In this role you will own technical account plans and drive the value of Google Cloud across the portfolio through demos, pilots, and workshops. You will architect cross-pillar solutions, lead technical engagement in the solution phase, and guide delivery planning for customers. You will support post-sales pricing activities and coordinate handoffs to delivery teams while tracking progress across ramp, migration, and implementation. You collaborate with cross-functional teams and executives to solve customer problems and advocate for Google Cloud innovations.

Responsibilities

• Develop and own the technical account plan and strategy to support sales motions
• Combine sales, programming, and solutions architecture to demonstrate Google Cloud value via complex demos and workshops
• Architect cross-pillar solutions and drive technical wins with initial delivery plans
• Continue to lead technical engagement through the solution phase
• Support post-sales pricing activities and transition delivery plans to implementation teams
• Monitor progress against the delivery plan and assist cross-functional teams during ramp, delivery, migration, or implementation

Key requirements

• Bachelor’s degree or equivalent practical experience
• 10 years of experience with cloud native architecture in a customer-facing or support role
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms
• Experience presenting to technical stakeholders or executive leaders
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops

• excellent communication
• organizational skills
• stakeholder management
• cloud native architecture
• cloud engineering
• on-premise engineering

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