St Ermin’s Hotel, Autograph Collection in London seeks a detail-oriented Reservation/Switchboard Operator. You will handle central switchboard duties, room and F&B reservations, and loyalty servicing for Marriott Bonvoy members, ensuring guest profiles are accurate and up-to-date.
You will respond to guests and travel agents via phone, email and sales channels, managing group reservations and maintaining professional service standards in a fast-paced environment.
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