Service Operations (Warranty) – Placement Year

Overview

In this placement you will join the Ownership Services, Service Operations team to support warranty processes for a global dealer network. You will perform cost analyses, review import and tax charges, and help drive efficiency in reimbursements. You’ll contribute to KPI reporting, dealer communications, and ongoing project work, gaining practical experience in a world-class automotive environment. This is a hands-on, learning-by-doing role that supports transformation and process improvement in a multinational setting.

Pay / Benefits

• competitive salary
• 27 days holiday per annum (pro rata)
• attractive pension scheme
• wellbeing and flexibility
• subsidised on-site restaurant
• Advantages scheme with offers and discounts

Responsibilities

• Liaise with internal and global departments regarding cost analysis
• Review worldwide importation and tax charges
• Analyse and report key performance results to identify trends
• Create and update dealer communication bulletins
• Support the team with ongoing project work
• Prepare and create department presentations
• Record and distribute meeting minutes for warranty circle
• Help to improve and develop processes to support daily tasks

Key requirements

• Studying towards a 2:2 bachelor’s degree – preferably in Business and Finance Management
• Strong relationship building skills and ability to showcase excellent communication skills
• Exceptional attention to detail with strong written and verbal communication
• Passion for the automotive industry
• Interest in working in an international team
• Experienced user of Microsoft Office products, especially Excel and PowerPoint

• relationship building
• excellent communication
• attention to detail
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Office

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