Service Operations – Placement Year

Overview

In this placement you join the Ownership Services, Service Operations team to support the global dealer network and ensure quality through recalls and technical updates. You will work hands-on from day one, contributing to reporting, process improvements, and cross-functional projects. You’ll liaise with regional teams, help maintain authority communications, and support analytics-driven decisions. This role offers valuable learning in a world-class automotive environment with opportunities to shape processes and reporting practices.

Pay / Benefits

• competitive salary
• 27 days holiday (pro rata)
• pension scheme
• supportive and flexible working environment
• subsidised on-site restaurant
• Advantages scheme discounts

Responsibilities

• Liaise with global regional teams to provide daily support
• Maintain global authority communication matrix
• Generate reports to track dealer performance
• Create or update reporting systems (e.g., Quick Sight)
• Support team and department with projects and presentations
• Assist in development of new processes and procedures
• Prepare authority communication documentation

Key requirements

• 2:2 Bachelor’s degree, preferably in Business Administration with Analytics or Project Management
• Strong relationship-building and communication skills
• Exceptional attention to detail and high standard of written work
• Self-motivated and proactive with ownership mindset
• Passion for the automotive industry
• Interest in working in an international team
• Experienced user of Microsoft Office, especially Excel and PowerPoint

• relationship-building
• clear communication
• attention to detail
• Microsoft Excel
• Microsoft PowerPoint
• Quick Sight

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