Reservations Lead – Boost Occupancy & Guest Experience

RBH Hospitality Management at Hyatt Place London City East is seeking a Reservations Supervisor to drive a smooth, commercially focused reservations operation and mentor the Reservations Agent. You will work to maximise occupancy and revenue, ensuring accurate rate and booking controls across channels.

You will collaborate with Front Office, Sales and Revenue, handle complex enquiries and contribute to continuous service excellence for guests.

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