Forward Deployed Engineer, AI Transformation

Overview

In this role you drive AI-led operational transformation for Legal, People, and FP&A within Tipalti, acting as an embedded partner across divisions. You will map and improve end-to-end workflows, prototype and deploy AI-based fixes, and ensure security, compliance, and reliability. You guide build-vs-buy decisions and align tech stacks with broader strategy, delivering measurable adoption and impact. This is a hands-on, cross-functional position with a strong focus on real-world, scalable AI solutions.

Pay / Benefits

• competitive benefits
• flexible workplace
• inclusive culture
• growth opportunities
• diverse teams
• global mission

Responsibilities

• Understand customer pain points in Legal, People, and Finance and identify solvable gaps
• Map and solve end-to-end workflows across functions and systems
• Prototype and ship fixes using LLMs, agent frameworks, APIs, and code where appropriate
• Follow security, privacy, compliance, architecture, and change-management requirements for production
• Maintain an evidence-based view of what can be built in-house vs. bought, considering security, data residency, and maintenance
• Advise divisional teams on tech stacks and data ownership across tools and integrations
• Design for reliability, including failure modes, evaluation, oversight, logging, and incident response
• Define success, risk, control, and compliance metrics; track adoption, performance, and incidents; iterate based on user behavior

Key requirements

• Shipped AI or automation solutions that real people depend on (agents, workflows, integrations, internal tools)
• Comfort with terminal, API docs, and scripting (Python, TypeScript, or similar)
• Fluent with Claude and frontier models (agentic coding, MCP, context design, evaluation)
• Ability to adapt to changing approved tools and understand model limitations (non-determinism, context, cost)
• Ability to think in end-to-end workflows and translate business problems into technical specs
• Proactive, self-directed, able to operate across organizational levels from frontline teams to CFO/CLO/CPO
• Translator and connector who can identify cross-domain patterns and align disparate solutions

• Proactive problem-solver
• Strong collaboration and communication across execs and engineers
• Curiosity about unfamiliar territory and willingness to ask clarifying questions
• Claude or equivalent frontier model
• Agent frameworks and MCP-based tooling
• API integrations and data integrations

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